About the Team
DoorDash Commerce Platform is our company’s hypergrowth first-party growth platform, serving restaurants, grocers, and retailers. The Commerce Platform includes a suite of products and services that enable merchants to grow their first-party channels, including software-as-a-service products across online ordering, mobile apps, and other ordering channels, and operational products such as ecommerce delivery fulfillment and support. As part of the Commerce Platform Restaurants Strategy & Operations team, the Manager will have the opportunity to lead, define, test, and scale the Commerce Platform’s most exciting bets.
This is a rare opportunity for people who are excited about joining a fast-paced start-up and building something great! We’re looking for hustle, smarts, and deep market knowledge to enable us to best serve our consumers, Dashers, and merchants. Join our never-ending pursuit to better power economies in the US and across the globe.
About the Role
DoorDash is looking for a Manager to build and execute strategic initiatives to grow the Commerce Platform US Enterprise Restaurants vertical. You’ll be goaled on volume and revenue growth for your portfolio, as well as profitability. Your key responsibilities will include influencing large and sophisticated US Enterprise Restaurants to grow their first-party business utilizing DoorDash Commerce Platform products, tools, and services, as well as identifying new first-party growth opportunities, incubating them, proving product market fit, and running go-to-market.
On a typical day, you may create merchant growth strategies, coordinate the launch of a new merchant end-to-end, run experiments to improve fulfillment quality, meet with merchant stakeholders to hear their ideas and painpoints, and identify and build the business case for new growth opportunities at the merchant or portfolio level. Additionally, this is a highly cross-functional role, requiring daily partnership with stakeholders across Product & Engineering, Sales/BD/Account Management stakeholders, and stakeholders across Marketing, Finance, Analytics, etc.
The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve DoorDash’s strategic goals.
You’re excited about this opportunity because you will…
- Strategize – Devise your portfolio vision and strategy
- Own your portfolio – You are ultimately responsible for hitting topline volume/revenue and bottomline profitability goals for your portfolio. You must be able to diagnose & address problems quickly and have foresight into potential issues
- Execute – Execute on initiatives to grow your portfolio
- Influence – Work cross-functionally with our Product, Engineering, BD/Sales, Account Management, Marketing, Finance, and Analytics teams
- Analyze – Build analyses to understand merchant and market opportunity, product performance, and build business cases for new investments
- Experiment – Use a data-driven approach to identify opportunities to test and experiment with new ideas to grow your portfolio
We’re excited about you because…
- You have 6+ years of experience in strategy & operations, product operations, or growth, ideally at a tech company or within a tech organization
- You have experience leading projects, hitting goals, and succeeding in a team environment
- You have an entrepreneurial mindset, and are not afraid to take risks
- You oscillate easily between strategic / vision building to tactical execution
- You are a strong executive communicator
- You have Excel (can perform complex functions and modeling) and SQL knowledge (basic)
- You are a problem solver – You have a talent for managing complex projects, driving high-level goals into actionable plans, and enjoy implementing processes
- You are a relationship-builder – You can influence and motivate people at all levels across a variety of job functions
We expect this position to be filled by 5/17/2025.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location.Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act) (for salaried roles: flexible vacation, plus 80 hours of paid sick time per year; for hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week), 16 weeks of paid parental leave, a wellness benefit, and a commuter benefit match.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.
$136,000—$200,000 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
