Business Operations Manager

Brightwheel • Full-time • Remote (United States) • $115k - $174k / year • 1w ago

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban Notable Capital, and others.

Who You Are

We are seeking a talented individual to join the Business Operations team. You will be responsible for driving strategic initiatives and outcomes across the business. You have excellent business acumen and communication skills. You enjoy working with cross-functional partners. You love tackling complex problems and developing and implementing data-driven solutions. You thrive in the pace of change at high growth tech startups. Most importantly, you are a curious individual who loves diving deep into a wide range of challenges and opportunities.

What You’ll Do

Drive mission-critical projects: You will be responsible for owning high impact, cross-functional initiatives across the company. This could include everything from redesigning our pricing strategy or variable compensation models, to helping launch a new product, to partnering directly with front-line managers to improve our sales and onboarding funnels.
Turn insights into action: You will dive deep - into data, process, and the customer experience - to identify the critical insights necessary to business improve performance, and translate these into action.
Partner with senior management teams: You will serve as a trusted thought partner to executives across the business. Your independent perspective will be valued.
Achieve extraordinary results: As a business, we set audacious goals. You will be responsible for designing and executing the work necessary to achieve them.

Qualifications, Skills, & Abilities

4-8 years of work experience at a top management consulting firm or operations role
Exceptional critical thinking, analytical and problem-solving skills: you can bring structure to ambiguous challenges
Strong stakeholder and project management skills to effectively influence and manage expectations with senior leaders and cross-functional teams
Strong listening skills; ability to understand the “why” and get to what matters quickly
Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes; experience with financial and strategic modeling. SQL a plus
Desire to learn: this role requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques

Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. If you have questions about the compensation band for your region, please ask your recruiter.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.